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Purchases, Orders and Returns | Indo Board NZ

Purchases, Orders and Returns

Product Buy Now Button - Ori TPBefore completing and paying for your order, please check your are ordering the correct product, you have entered the correct shipping details and everything with your order is correct and complete. By completing the order, you are confirming all of the above information is?correct and understand any mistakes will be your responsibility.

If item is damaged when received, notify us and we will replace the damaged part/item at no charge. If possible, please check your order for damage before the carrier leaves your home. If your package arrives damaged, is missing items, or otherwise tampered with please contact us at?nz@indoboardnz.com?as soon as possible. Any delay in contacting us may result in the inability to file a claim on your behalf. Please keep all packaging and items exactly as they arrived.

If you choose to return the item for any other reason (i.e. buyer’s remorse), you will need to pay for the return shipping, a 20% restocking fee will be charged, and the original shipping charges will not be refunded. This also applies to items listed as $0/free shipping (that we have paid the shipping on – the actual shipping we paid will be deducted from the return amount). The return must be completed within 30 days of original purchase. Items must arrive back to us in perfect new, resellable condition and in the original packaging. Items that do not meet these requirement may be refused. We will refund the remaining payment once item is received. To get the return address contact us at?nz@indoboardnz.com